Regaining trust after a transgression
Thursday, October 13, 2011 - 13:31
in Psychology & Sociology
the disgraced politician, chastened business leader or shamed celebrity standing before a podium offering up their apologies as the news cameras flash. "Sorry" may be the hardest word to say, but does simply owning up to misdeeds do anything toward regaining trust after a transgression or are words, as some say, cheap?