Yelp reviews can enhance government reports on hospital quality, study suggests
Monday, April 4, 2016 - 21:10
in Health & Medicine
Yelp reviews of hospitals cover topics not found in the federal government's survey of patients' hospital experiences, according to the results of a new study. The additional information, which the authors say tends to be strongly linked to positive or negative reviews from Yelp contributors, could influence patient decision making on where to receive hospital care, and provide valuable information to hospital administrators, caregivers, and policymakers.