Strongly agree: The number of response options matter when using a Likert Scale
Tuesday, April 23, 2019 - 08:30
in Physics & Chemistry
You've probably seen a Likert Scale even if you don't know the ubiquitous measurement tool by name. In its traditional form, a researcher presents a statement followed by five response options of varying intensity and attitude. For instance, "I'm pleased with the reliability of my internet service provider (ISP)." Do you strongly disagree, disagree, neither agree nor disagree, agree or strongly agree?