Teaching chatbots regular human language
Monday, February 25, 2019 - 09:20
in Mathematics & Economics
Customer service chatbots are ready to help you night and day. But communication with a bot can be cumbersome sometimes. Christine Liebrecht, Associate Professor of Language, Business Communication, and Digital Media, thinks there is room for improvement. How? By teaching bots regular human language. This is how Tilburg University focuses on technology that works for people.