Fujitsu develops task-oriented dialogue technology with AI
Tuesday, May 17, 2016 - 07:50
in Mathematics & Economics
Fujitsu Laboratories today announced the development of technology that can be easily set up and autonomously carry on a dialogue, based on AI technology, while accurately understanding a user's request and naturally eliciting the necessary information. The technology is intended primarily for customer service support. With previous technology, dialogue with computers required preparations of dialogue scenarios laying out how to respond when certain things are said, and business systems usually operated based on these scenarios.