A market for emotions

Tuesday, August 19, 2014 - 11:53 in Mathematics & Economics

Emotions can be powerful for individuals. But they’re also powerful tools for content creators, such as advertisers, marketers, and filmmakers. By tracking people’s negative or positive feelings toward ads — via traditional surveys and focus groups — agencies can tweak and tailor their content to better satisfy consumers. Increasingly, over the past several years, companies developing emotion-recognition technology — which gauges subconscious emotions by analyzing facial cues — have aided agencies on that front. Prominent among these companies is MIT spinout Affectiva, whose advanced emotion-tracking software, called Affdex, is based on years of MIT Media Lab research. Today, the startup is attracting some big-name clients, including Kellogg and Unilever. Backed by more than $20 million in funding, the startup — which has amassed a vast facial-expression database — is also setting its sights on a “mood-aware” Internet that reads a user’s emotions to shape content. This could lead, for example, to more relevant online...

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