For many, health policy jargon is clear as mud

Friday, September 18, 2009 - 18:49 in Psychology & Sociology

Deductibles. Out-of-pocket. Point of claim. Jargon flummoxes patients and experts alike. Moves are afoot to make it easier to understand. Neil Dukas knew little about health insurance because he had always been healthy. When he and his wife bought a high-deductible policy in 2008, he didn't know the difference between a deductible and an out-of-pocket limit. He simply assumed that when he needed...

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