Apologies Fail to Live Up to Our Expectations
Tuesday, January 25, 2011 - 15:32
in Health & Medicine
Bank chiefs, oil company executives and louche politicians seem as allergic to admitting guilt as the public is eager to extract contritions from them. If sometimes we seem to scrutinize people more for their failure to say, "I'm sorry," than for the transgressions themselves, it is partly due to the cultural wisdom that an apology is the first step in mending a broken relationship. [More]