Overly Emotional Language May Be Counter-productive When Issuing Warnings About Pandemics And Hospital Infections

Giving people a sense of being in control is an important element in health messages, according to researchers. The research looked at how language used in policy messages and media coverage affects the public perception of health threats. The report warns that lyrical and over-emotional language may be counter-productive when issuing warnings and advice about pandemics and hospital infections.

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