3 Questions: John Charles on enabling IS&T to meet MIT’s evolving needs
John Charles joined MIT as vice president for information systems and technology (IS&T) in January 2014. In this role, Charles is responsible for leading the IS&T organization in implementing a shared technology vision — crafted together with faculty, staff, and students — in support of MIT’s education, research, and administrative programs. Charles recently discussed his vision for IS&T with MIT News, explaining how IS&T is transforming itself to better meet the needs of the MIT community. Q. What is your vision for the future of IS&T, and how is the organization transforming itself to support this vision? A. The 21st-century IT context has changed, and IS&T has had difficulty keeping up with the current pace of innovation and change. My vision is to enable the organization to better meet the needs of our faculty, staff, and students for IT systems and services. We are now experimenting with a new, agile operating model...