New method contributes to better transport services

Tuesday, January 15, 2019 - 09:01 in Mathematics & Economics

How the user perceives accessibility is an important factor in the development and evaluation of attractive and sustainable transport services. Despite this, the user perspective is generally left out in traditional accessibility evaluations, in favor of a focus on objective measures. In her dissertation, Katrin Lättman at CTF, Service Research Center at Karlstad University, has developed a new method that captures accessibility as experienced and perceived by the users.

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