Rudeness at work is contagious

Friday, December 4, 2015 - 10:19 in Psychology & Sociology

Workplace incivility should be treated with the utmost seriousness. This is the finding of three psychologists at Lund University in Sweden who surveyed nearly 6 000 people on the social climate in the workplace. Their studies show that being subjected to rudeness is a major reason for dissatisfaction at work and that unpleasant behaviour spreads if nothing is done about it.

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