Shopping online: Why do too many photos confuse consumers?

Wednesday, May 21, 2014 - 13:30 in Mathematics & Economics

When shopping online, we often have the option of clicking on additional product photos taken from different angles or showing additional features. According to a new study in the Journal of Consumer Research, looking at more photos when making product comparisons can ultimately inhibit us from noticing what differentiates them in the first place.

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