National Airline Quality Rating to Be Announced April 2
Friday, March 9, 2012 - 08:05
in Earth & Climate
The results of the 22nd annual national Airline Quality Rating (AQR) will be announced at 9:30 a.m. EDT, Monday, April 2, at a news conference at the National Press Club, Murrow Room, in Washington, D.C. The rating is a multifactor look at the overall performance quality of the airlines based on elements such as on-time performance, denied boardings, mishandled baggage and customer complaints. It is the only rating to include multiple criteria by which airline performance is measured in a quantitative and unbiased manner.