Healthcare reform law to usher in new age of consumerism

Monday, September 10, 2012 - 11:02 in Health & Medicine

Health insurance companies are developing services, tools and communication strategies to attract and retain customers.The Patient Protection and Affordable Care Act is changing the way insurers do business. A few years from now, you may see your health plan in a different light. You might even decide you like it — even if it's not that much more affordable.

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