Performance and pay suffer when clients don't understand what professionals do
Thursday, September 19, 2013 - 10:30
in Psychology & Sociology
A new study looks at what can happen when certain jobs aren't fully understood. Certain assumptions on the part of the client lead to a lack of confidence or understanding of the job, and that affects not only the professional's performance, but the pay coming his/her way. The study examined architects, accountants, nurse practitioners, and lawyers, but applies to many more professions.