Research could improve counseling on crisis help lines

Wednesday, August 10, 2016 - 11:01 in Psychology & Sociology

Crisis hotlines have been around for years, but until recently there’s been very little data on which counseling strategies seemed most effective at helping people cope. The recent emergence of text-based crisis help lines is changing that. Designed for people who prefer texting to talking, these services generate large datasets of anonymous counseling sessions, raw […]

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