Health Services director talks about adding remote resources
When it first became known that a novel coronavirus was spreading through Wuhan, China, Harvard University Health Services (HUHS) began preparing for its possible arrival. Since then, HUHS has been working to implement new protocols to serve the Harvard community, even as the majority of students, faculty, and staff left campus. The Gazette spoke with HUHS Executive Director Giang Nguyen about new safety measures, including a shift to remote care by telephone and Zoom-based clinical visits. He also shared a wealth of new resources designed to inform the community about the latest developments. Q&A Giang Nguyen GAZETTE: Your office first communicated with the Harvard community about the coronavirus in late January, before it was evident that COVID-19 would make such an impact worldwide. Would you give us a sense of what your early preparations looked like? GIANG NGUYEN: Early on, as the threat of the virus was starting to be reported elsewhere in the world,...