How 'empathy gap' among social workers can affect services for people of color

Thursday, July 19, 2018 - 06:20 in Psychology & Sociology

Social workers think of themselves as empathetic individuals—after all, they went into social work specifically to help people. But empathy isn't a perfect motivator. Terence Fitzgerald, a clinical associate professor at the USC Suzanne Dworak-Peck School of Social Work who studies institutional racism and child welfare, found that an "empathy gap" among white social workers can hurt the services received by people of color. He shares his recent research.

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