How language boosts satisfaction and buying behaviour

Wednesday, July 18, 2018 - 07:31 in Psychology & Sociology

The adage "there is no 'I' in team" is a handy refrain used to emphasize the importance of teamwork in just about any setting, but new University of Alberta research shows that "I" works best alone when it comes to customer service.

Read the whole article on Physorg

More from Physorg

Latest Science Newsletter

Get the latest and most popular science news articles of the week in your Inbox! It's free!

Check out our next project, Biology.Net