Improved waiting area design increases customer comfort, study finds
Wednesday, May 9, 2012 - 10:31
in Health & Medicine
Many diners cringe at the thought of waiting for a table in a crowded restaurant, while restaurant managers hope they do not lose customers due to long waits. Now, a University of Missouri researcher has studied restaurant design and has recommendations for how restaurateurs can design waiting areas to be more comfortable, thus increasing diners' willingness to wait for a table.