A day in the life of a Harvard custodian
The clouds are dark outside the East Boston apartment complex where Ana Osorio has lived for more than a decade with her daughter, Stefani, when the cellphone alarm goes off at 6:10 a.m. After a quick shower, Osorio gets dressed, puts on some makeup, and runs to the kitchen to prepare oatmeal for the two of them. When she has time, she makes eggs with beans, a nod to her Honduran upbringing and a favorite of her daughter. But on this day, they’re sleepy. A fire alarm had rung at 4 a.m. and disrupted their sleep. “Are you ready, Stefani?” calls Osorio in English from the kitchen as she pours the oatmeal mix into portable travel mugs. “Yeah,” says Stefani, a stylish 18-year-old with a ready smile, as she comes out of her room, a rose gold cellphone in her hand. Osorio has to drop Stefani at high school in Charlestown by 7:30 before...